Introduction
Welcome to PufferTrack. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our HRMS platform, and what rights you have in relation to your data.
Information We Collect
We collect different kinds of personal data depending on how you interact with us:
- Identity Data: First name, last name, username, title, date of birth, gender.
- Contact Data: Billing address, email address, and telephone numbers.
- Employment Data: Job titles, work history, department, salary, and performance reviews stored within the HRMS.
- Technical Data: IP address, login data, browser type, time zone, and device information.
How We Use Your Data
We use your data only when the law allows. Our primary purposes are:
To register you as a customer and provide the HR management services you've subscribed to.
To use analytics to improve our website, products, and customer experiences.
To notify you about changes to our terms or policy, and to provide customer support.
To comply with legal or regulatory obligations such as tax reporting requirements.
Data Sharing & Disclosure
We do not sell your personal data. We may share it with trusted third parties who assist us in operating our platform, so long as they agree to keep information confidential:
- Infrastructure: Cloud providers such as AWS or Azure.
- Payments: Payment processors for billing and invoicing.
- Integrations: Payroll or HR partners you explicitly authorize (e.g., Gusto, ADP).
Data Security
We implement appropriate technical and organizational measures to protect your data. This includes 256-bit SSL encryption for data in transit and at rest, SOC 2 Type II compliant infrastructure, regular security audits, and strict access controls limiting who can view your data.
Bank-grade encryption
All data is encrypted using 256-bit SSL both in transit and at rest, across all our infrastructure.
Your Rights & Choices
Under applicable data protection law, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where we have no lawful reason to retain it.
- Objection: Object to processing of your personal data for certain purposes.
- Portability: Request transfer of your data to another service provider.
Contact Us
For questions about this policy or to exercise your rights, contact our Data Protection Officer:
PufferTrack Inc.
Email: privacy@puffertrack.com
Address: 123 Tech Boulevard, Suite 400, Lagos, Nigeria